General questions about our company and ordering are answered in our Frequently Asked Questions.
If you have already placed an order and wish to obtain the status of your order, your delivery tracking number or need to make changes to your order or its delivery address you can do so online through the My Account section of this web site.
Order Enquiries
Most order queries or changes are easily accomplished using our web site but in the event that you need to contact us regarding an order we request that you reference you order number at all times to allow us to deal with your enquiry."
| Phone: 0161 873 2102 | |
| Fax: 0161 877 1906 | |
| Email: customerservice@perfumepoint.co.uk Our lines are open Monday - Friday 9am - 5pm |
Wondering why your tracking code doesn't say anything?
We know that Royal Mail's tracking page can sometimes be confusing, and often says 'Come Back Later'.Don't worry if your code gives you this warning - the Royal Mail will only update this if they have succesfully delivered your item, or have attempted to make a delivery.
If you see this message, your item is on its way and this tracking information will be updated once Royal Mail attempt delivery.
We often receive praise for our quick replies to e-mails however at busy times of the year such as November onwards, we may require 24 hours to respond to your enquiry so we ask for your kind patience.
Please check the advice on our Delivery page for details of our expected order fulfillment time before e-mailing to enquire about this. We e-mail notify our customers when an order is placed and when it is dispatched.
For all correspondence please email CustomerService@perfumepoint.co.uk.
Our office is open Monday - Friday, 9am - 5pm.
Please check the advice on our Delivery page for details of our expected order fulfillment time before e-mailing to enquire about this. We e-mail notify our customers when an order is placed and when it is dispatched.
For all correspondence please email CustomerService@perfumepoint.co.uk.
Our office is open Monday - Friday, 9am - 5pm.
Telephone
If you would prefer to call us before you place an order please use our telephone number below.
If you have a query regarding an order, please have your order number ready before calling us so that we can locate the details of your order. In order to keep our prices as competitive as possible we can only accept orders placed over the Internet. 0161 873 2102
Customer Service Opening Times Customer service is available Monday to Friday between 9:00am and 5:00pm.
We are closed on public holidays.
If you have a query regarding an order, please have your order number ready before calling us so that we can locate the details of your order. In order to keep our prices as competitive as possible we can only accept orders placed over the Internet. 0161 873 2102
Customer Service Opening Times Customer service is available Monday to Friday between 9:00am and 5:00pm.
We are closed on public holidays.
Business Address
Perfumepoint.co.uk Ltd.
Churchill Point,
Lake Edge Green,
Trafford Park Road,
Manchester
M17 1BL
Fax 0161 877 1906
Company Registration Company registration number 4366220
<< The Home Of Cheap Perfume
Churchill Point,
Lake Edge Green,
Trafford Park Road,
Manchester
M17 1BL
Fax 0161 877 1906
Company Registration Company registration number 4366220
<< The Home Of Cheap Perfume
